Home Utilities Plugin TotalDesk v1.7.14 – Helpdesk, Live Chat, Knowledge Base & Ticket System Free Download

TotalDesk v1.7.14 – Helpdesk, Live Chat, Knowledge Base & Ticket System Free Download

by FreeGPL
TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System Nulled Download Free
TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System Free Download

DESCRIPTION

Type WordPress Plugin (Original Zip File, Not Nulled)
Name TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System v1.7.14 Free Download
Version 1.7.14 (Latest Version)
Update 17 Feb, 2021
Category Utilities WordPress Plugin
Selling Platform Codecanyon (Vendor: welaunch)
Download Type Original Zip File, No Nulled Version, No License Key, No Activation Key, No Registration Key, No Purchase Code, No Crack

TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System is the only all-in-one help desk solution for WordPress. With a ticket & notification system, live chat, knowledge database, reporting and integration module, it contains all the support functions you need. Put an end to individual helpdesk plugins and get TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System!

 

TotalDesk Features: –

  • Ticket System
    • 3 Differnt New Tickt Forms
    • Inbox Fetching
    • 2 Roles: Agent & Reporter
    • My Tickets Page
    • Set default values for new tickets
    • Set own ticket Status
    • Set custom ticket Types
    • Set custom ticket Project / Systems
    • Attachment Support
    • Inform Agents in Notifications
    • HTML WYSIWIG Comment Form
    • Saved replies
    • Logging / History system
    • XLS export
    • Reporters & Agents can reply to Email
    • Ticket Overview (assigned to, status in colors)
    • Set Inbox Archieve Folder
  • Notifications
    • Email Notifications
    • Desktop Notifications
    • Slack Notifications
    • Notify when a ticket has been created
    • Notify when someone replied
    • Notify when a status has changed
    • Notify when an agent has ben assigned
  • Livechat
    • Start a chat with a new subject (new ticket)
    • Enter a chat with a given ticket ID
    • Send a message (new ticket) when no agent is online
    • Every chat conversation will be saved
  • Knowledge Base
    • Create a FAQ based on a ticket
    • Group FAQs into topics
    • Set custom Icons for Topics
    • Live search for FAQs
    • Track FAQ views
    • 3 Built in widgets
    • Order FAQs by View / Popularity
    • 2 Layouts (boxed, list)
  • Reports
    • Tickets By Agent
    • Tickets By Status
    • Tickets By Type
    • Tickets By System
    • Tickets By Year
    • Tickets By Month
    • Tickets By Year & Month
  • Integrations
    • WooCommerce
    • Envato
    • Slack
  • Well Documentented

 

 

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